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FAQ Page

What is a flow?

A flow describes the specific brewing process a given batch will go through from start to finish. Most brands will use the same general flow but if you are brewing a special type which requires additional stages, you can create a specialized flow to allow Brew-Q to help you through the customized process.

How do I create, edit, or delete a flow?

In the “Flow Management” page under the Admin Panel, you should be able to create new flows as well as edit existing ones.

In order to edit a flow, click on the flow you want to edit and you should see a list of all of your stages in order.
Near the bottom of that page, you’ll see an option for “Remove Stage” and “Add Stage” – this is how you add or remove various stages within that flow.
If you want to create a brand new stage and implement in a flow, you’ll find the option for “Create Stage” near the top of the list.
Once you create a new stage, you can add it into a flow using the “Add Stage” button.

When adding and deleting stages within a flow, make sure you update each stage’s transition to reflect the changes.
To change a transition, click on the individual stage within the flow list and you should see the option at the bottom – keep in mind you can have multiple transition options for each stage.
(The visual sorting order – i.e. the drag and drop ability to re-organize the stages within the flow list – is purely visual and is not directly tied to any transitions).

How do I create a user?

For any Multi-User Platform customer, you can create a new user by going to the User Management page under your Admin Panel and clicking on “create a new user”. You will get an email from K&G Data Solutions, LLC confirming your increased monthly payment due to an additional user – once you confirm, we will then activate the new user. For pricing on additional users, please see our Pricing Page.

How do I change my password?

An Admin can change a user’s password by clicking your Profile Picture and selecting Profile.  You’ll then see a Change Password button at the upper right of your screen.  For other user types, when logging into Brew-Q you’ll see a ‘forgot password?’ link below login to reset your password.

How do I make a user inactive?

First, go to your admin panel by clicking on the portrait located on the upper right hand screen of your Dashboard page. Then, under User Management you can select a specific user. Once you have done that, you should see an option to make a user inactive.

How do I add a field to a test?

What is a field?

A field is where you enter a quality test or observance at any given stage. This can be things such as gravity, pH levels, yeast count, microbe health, etc… etc… Multiple fields together dictate the quality checks that happen at any given stage throughout the brewing process (ex. at the sensory analysis stage, please test for powdery, metallic, and color). When combined, we call these fields a “test”.

How do I enter data in a spreadsheet-style view?

At the Tests page, click on the “add data” plus icon which will pull up the typical data acquisition screen. On the top right of that screen, you should see a button which looks like a spreadsheet – if you click on that, the screen will change formats and allow you a more traditional spreadsheet style entry.

How do I archive, edit, or delete a data set?

Click on the checkbox at the left of the data set you’d like to alter. You will then see a red check box appear and three symbols at the upper right portion of the page. These symbols represent edit, archive, and delete. Hovering your mouse over these will confirm their function.

What is the difference between archiving and deleting?

Archiving is Brew-Q’s method to retire an old test or stage without deleting it outright. If you choose to delete a test, all associated test data that you have performed in the past will also be deleted. If you archive a test, it will retain the old data but disallow users to continue using that test or stage.

What is a data set?

A data set refers to a series of tests done on a specific batch at a specific stage. For example, a data set may refer to the sensory analysis performed by a given tester on a given batch at a given time. Each batch at each stage will have it’s own unique data set which contains the recorded quality data.

Can you explain the quality target types?

If you go under the Brands tab, you’ll see an option for Targets – this refers to quality limits you can place on a batch in order to help make sure the brand is of the highest quality throughout the brewing process.

Min/Max refers to a lower and upper target limit. You can set this up in order to ensure a given quality check falls within a specified range.

Deviation simply refers to the accepted range a quality check can fall in relation to a target value. This is similar to Min/Max but does uses the same deviation to calculate a quality check fail.

Ranges can be used when a certain quality check may have varying values, all of which are acceptable.

How do I cancel my service?

If you wish to cancel your Brew-Q service, please log onto your admin account (usually handled by the quality/lab manager or person who originally purchased Brew-Q) and then go to your Admin Panel. At the bottom you should see an option to “cancel service”.

Can I transfer my current quality data into Brew-Q?

Absolutely! If you want to bring past quality data into Brew-Q, please contact us at helpdesk@kgdatasolutions.com to discuss options.

How do I update my payment method?

In order to update your payment method, you will need to log onto the Chargify portal that was originally sent to you when you purchased Brew-Q. This service will allow you to change or update payment methods.

What file formats does Brew-Q export in?

Brew-Q exports in a variety of formats including pdf, txt, and csv. Please contact us if you’d like to export in other formats.

What is a tag?

Tags can be any searchable individual words which can describe a unique aspect of a brand. The purpose of a tag is to allow the user to easily search Brew-Q’s database and pull out the one (or few) batches with the associated tag.

How do I create a brand?

On the top bar of your Brew-Q page, you will see a large red button that says “Create”. If you click on that, you will see an option for “Brand”. Click on this and you will be prompted to create a new brand in which you can input a name, description, etc.

What are common statistics functions for the Calc field?

Brew-Q can handle many function, below are those that are most commonly used:

What if I have more than one brewery?

With our Brew-Q multi-user pack, you can set up and track multiple locations simultaneously while tagging each new brand with location it was created at.

Similarly, Brew-Q is a great solution for contract breweries who want to keep each of their customer’s data separate.

How do I edit an existing field?

If you click on the “Tests” tab in the dashboard of Brew-Q, you’ll see an option for “All Fields”. Once there, you will see a list of all of the various fields you’ve entered into Brew-Q.

If you click on an existing field, you can edit the field’s name, description, and decimal point restriction.

Note however that you cannot change the type of field as that compromises past entered data. In order to do this, you will have to retire an old field and then create a new one.

Why is a certain field not accepting my data?

99% of the time, if Brew-Q is not accepting an entered value in a field, it’s because the user is trying to enter text into a number-only field.

When you set up a new field, you can have it be a number field (which allows for reporting of the data), a string for things such as comments or sensory, or other types such as calculated values or checkboxes.

If a field is set-up to be a number field, it will not accept text input. However, if a field is set-up to be a string, it will accept both text and numbers but numbers entered can not be used for reporting.

How can I quickly view all quality data in a given brand?

In order to quickly view quality data for multiple batches of a same brand, click on the “Reports” tab found near the bottom of any Brands page.

From there you can select a date range along with the ability to specify Fermentation reports.

Once you click “Generate Report” you will see multiple graphs comparing a given reading at a given stage across multiple batches (ex. comparing the pH of multiple batches at the beginning of fermentation).

How do I add fermentation schedules to Brew-Q?

In order to enable the use of fermentation schedules, click on “App Settings” under the Admin Panel.

Once enabled, you can create a custom fermentation schedule for each brand in their respective page.

Any subsequent batches created of that brand will automatically carry over the fermentation schedule located under each Batch page.

Can I create multiple flows?

Absolutely – if you are brewing a brand with a different process (ex. a sour beer), you can have Brew-Q guide the tester by creating a custom flow.

Brew-Q can store multiple flows so feel free to customize each flow to best match your set-up.

How do I enable custom batch naming?

In order to enable custom batch naming, click on the “App Settings” button found under the Admin Panel.

Once enabled, you will see the ability to custom name each individual batch whenever a user creates a new batch. You can search for a batch under the “All Batches” page by using either Brew-Q’s nomenclature or your own.

How do I enable color coding for out-of-spec data?

In order for Brew-Q to color code quality data, you need to set-up a custom target limit for a given test/stage. When setting up targets, you will see an option to color code the upper limit, the target, and the lower limit.